Demonstration environment. This is a demonstration of mySOPPLAN, operated by Norman John Chase trading as Sopplan. The companies, people and data shown here are fictional. They are not a real customer's records, and this is not that customer's website.
mySOPPLAN
mySOPPLAN

Terms of Use

Version 1.0

mySOPPLAN End User Terms of Use

Version: 1.0 Effective from: 4 September 2026 Applies to: every person who signs in to mySOPPLAN

Welcome

You have an account in mySOPPLAN because your organisation subscribes to it. These are the rules for using that account. They are short on purpose. Please read them — it will take two minutes.

mySOPPLAN is supplied by Norman John Chase, trading as Sopplan ("we", "us"). The commercial agreement is between us and your organisation; these terms are between us and you.

1. Your account is yours

Your account is for you alone. Do not share your password, and do not let anyone else sign in as you. If you think someone else has got into your account, tell your Tenant Administrator and us at [email protected] straight away.

Keep your password to yourself, use a strong one, and turn on multi-factor authentication when you are offered it. For administrators it will become required, and we will give notice before that takes effect.

2. Check the numbers before you act on them

mySOPPLAN produces forecasts, plans, projections and recommendations. They are suggestions for you to check, not answers to be trusted blindly.

Before you act on anything the system shows you — placing an order, committing production, promising a customer a date, or passing a number to someone else — look at it and satisfy yourself it makes sense. The system works from the data it has been given, and that data can be wrong, stale or incomplete.

If AI-assisted features are released and your organisation switches them on, the same applies, and more so. AI suggestions can be wrong, and they can look confident while being wrong. Every one of them will need a person to approve it.

You, and your organisation, are responsible for the decisions you make.

3. Use it for work

Use mySOPPLAN for your organisation's business, within whatever permissions your Tenant Administrator has given you. Please do not:

  • try to see data outside your permissions, or another organisation's data;
  • share your organisation's data with people who should not have it;
  • copy, scrape or automate the system beyond normal use;
  • try to break, probe or reverse-engineer it; or
  • upload anything unlawful or malicious.

If you find a security problem, please tell us rather than exploring it. We will thank you properly.

4. What we do with your personal information

We hold your name, email address, sign-in history and a record of what you do in the system, so we can run the service and keep an audit trail. Our Privacy Statement explains all of it, including how to ask for a copy of your information or have it corrected.

Your organisation can see your activity in the system. That is normal for a business system with an audit trail, and it is worth knowing.

5. Your access depends on your organisation

Your account exists because your organisation pays for it. If your organisation's subscription ends, or your Tenant Administrator removes your access, your account stops working. We may also suspend an account if we reasonably believe it is being misused or presents a security risk.

We may change or improve mySOPPLAN at any time.

6. Our responsibility

We supply mySOPPLAN "as is". We work hard to make it accurate and available, but we do not promise it will be error-free, always available, or right about the future.

We are not liable to you personally for any loss arising from your use of mySOPPLAN. The commercial arrangement — including any liability we have and the limit on it — is in the agreement with your organisation, and any claim about mySOPPLAN belongs to your organisation, not to you.

Nothing here limits liability that the law does not allow to be limited.

7. Law and disputes

These terms are governed by New Zealand law.

Any dispute between you and us about these terms must be resolved by binding arbitration under the Arbitration Act 1996 — one arbitrator, appointed by the Arbitrators' and Mediators' Institute of New Zealand (AMINZ) if we cannot agree, held in Auckland, in confidence — rather than in a court. If you are acting as a consumer rather than in the course of your employment or business, section 11 of the Arbitration Act 1996 applies and this clause binds you only to the extent that section allows.

8. Changes

We may update these terms. Each version is numbered and dated, and the current version is always the one published here. If we make a material change we will say so, and your organisation's Tenant Administrator will be told.

In one line

Look after your account, check the numbers before you act on them, use the system for your work, and tell us if something looks wrong.

Questions: [email protected]

Document control
Document mySOPPLAN End User Terms of Use
Version 1.0
Effective 4 September 2026
Supplier Norman John Chase, trading as Sopplan
Governing law New Zealand
Application Published here and available from within the system. These terms apply to every person given an account; the subscribing organisation is responsible under its own agreement (Customer Terms §3.5) for making its people aware of them